Return & Refund Policy

Last updated: October 27, 2026

Made-to-Order Returns and Exceptions

Task Force Donut merchandise is produced to order. Except where required by applicable law, we do not accept returns or exchanges for changes of mind, incorrect size or color selected by the customer, or personal preferences. Please review product details, size guides, colors, and your shipping address before purchasing.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, contains a manufacturing or printing defect, or is not the item you ordered, contact us within 30 calendar days of delivery at Andrew@TaskForceDonut.com. Include your order number, a description of the issue, and clear photographs of the product and defect. This requested reporting period does not limit any statutory rights or remedies. Additional photos may be requested. We will review your claim and arrange a replacement or refund for approved claims, as appropriate and subject to applicable law.

Returns and Return Shipping

Do not return merchandise without first contacting us. For approved damaged, defective, or incorrectly fulfilled product claims, a physical return is not normally required. We generally resolve these claims using photos and order details. Do not mail products to Printify, a print provider, or the address on a shipping label. If a physical return is specifically requested, we will provide an authorized return address, instructions, and applicable shipping information before you send anything. We do not accept unsolicited returns.

Order Changes and Cancellations

Contact us promptly if you need to correct an order or request cancellation. Because production may begin quickly, changes and cancellations cannot be guaranteed after an order enters production. This does not limit cancellation and refund rights required by law, including for qualifying shipping delays or unfulfilled orders.

Refund Processing

Approved refunds are made to the original payment method wherever possible. We will process applicable refunds promptly; the time funds take to appear depends on the payment provider or bank. Any mandatory legal refund timeframe will be honored.

Lost or Delayed Orders

If your shipment appears lost or significantly delayed, contact us with your order number. We will investigate with the delivery carrier and fulfillment provider and provide any remedy required by law.

Prior Purchases

These updated terms apply to purchases made on or after October 27, 2026. For earlier purchases, any return terms or rights applicable when the order was placed remain in effect as required by law.

Your Legal Rights

Nothing in this policy limits rights or remedies that cannot legally be excluded, including any applicable statutory cancellation, refund, or product-quality rights.

Contact

Task Force Donut: Andrew@TaskForceDonut.com. We will provide the appropriate physical return address only if an authorized return is required.